Stakeholder Integration in Service Innovation
Jonas, Julia MJulia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’ complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.
Категорії:
Рік:
2017
Видавництво:
Springer Fachmedien Wiesbaden
Мова:
english
Сторінки:
222
ISBN 10:
3658194634
ISBN 13:
9783658194635
Серії:
Markt- und Unternehmensentwicklung Markets and Organisations
Файл:
PDF, 7.03 MB
IPFS:
,
english, 2017
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